This happens when the time is not properly synced with the Google authenticator app on your system.

With that said, let us get started and show you how to resolve the Google authenticator not working problem.Īs it turns out, the main reason that your Google authenticator app codes are not working is due to the time being out of sync. In such a scenario, you will have to reach out to the customer support of the platform to try to resolve the problem you are experiencing. If this case is applicable, then the problem is usually not with the app itself but the platform that you are trying to use it on. In some scenarios, Google authenticator may work on different platforms except a specific one like the Uplay Google authenticator not working. As it turns out, in addition to the time correction for code setting, the problem can also be caused when the time and date on your phone itself is not correct. However, fortunately, there are some easy fixes to this issue. When the Google authenticator codes are not working, you will not be able to login into various accounts where 2FA is enabled. Google authenticator is widely used for 2FA purposes and due to its popularity, most services have integrated it into their platforms to serve the said purpose.

As a result, you stumble upon the Google authenticator not working issue. If the time of the codes being generated by the application is out of sync, the codes generated won’t work when you try to use them for 2FA or two-factor authentication. Google authenticator works on the principle of TOTP which is also known as the Time-based One-time Password Algorithm. As it turns out, this can often happen due to the time correction for codes being out of sync. There have been users facing an issue where Google authenticator codes do not work.

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